Track Your Order
YesVideo Help Center
Why should I transfer to DVD?
Is the Sam’s Club DVD transfer service right for me?
Which formats can Sam’s Club transfer to DVD?
Can Sam’s Club transfer my video, reels, and slides to CD?
Can Sam’s Club transfer my video, reels, and slides to VHS videotape?
Can I include a title for my DVD?
How do I indicate the viewing order of my materials?
Can I add my own music to my DVD order?
Should I order extra DVD copies?
Placing My Order
Can I mix different media types in the same order?
Can I mix different media formats of the same type?
What is the service time?
Where can I place my order?
Can I place an order over the phone?
Can I transfer recorded TV shows to DVD?
Can I submit a video that was recorded by a professional videographer?
Where can I find a copyright waiver form?
What Comes with My Order
Will the quality of my footage be edited or enhanced?
Will the DVD be compatible with my DVD player?
Will the DVD play on my Apple computer?
Picking Up My Order
My order was returned unprocessed. Why?
What if my computer does not have DVD playback software?
How do I view the JPEG image files from my slides?
How to access Online Viewing
I am not happy with the quality of the DVD. What should I do?
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